Accessing someone else’s mail and docking it to my Outlook task pane
Question: I need to help managing someone else’s email account and would like to have the link appear on my task pane. The other person gave me access on the Access and Delegation...
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Problems with Outlook? Try closing and restarting Outlook.
We often get questions about something not working as it is supposed to with Microsoft Outlook. These often deal with working with shared calendars. After researching and applying several solutions, we...
View ArticleOutlook email cleanup suggestions
Question: I’m getting messages that my email space if over half full, so I plan to spend some time over the holidays deleting emails. Can you provide any suggestions to speed this process? To gain back...
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Rules and Tools to Manage your Outlook Mail
Question: I am getting a message that my email is full and I need to delete things. I usually delete 80% of all email I receive. Some things, however, I have to keep regarding funding, etc. from other...
View ArticleTiny text/large text in Outlook
Question: This week we had some say their text when typing email messages was very tiny. Then another said their Outlook web mail was large. Answer: More than likely you accidentally touched the...
View ArticleMessages moved to a folder automatically delete after a few days
Question: There are emails that are sent to me that I wish to retain. If I try to move some of these messages to another folder a message appears saying that they will expire in so many days unless I...
View ArticleVideo Tutorials for Email Cleanup
Question: I am interested in finding a recording/instructional piece on managing emails and allowing for more organization with Outlook. Is there something available on the ITS website? Answer: Go to...
View ArticleShared accounts when using Outlook web
Question: I manage a shared account and would like to be able to access it from off campus. I am able to see the calendars from my account on Outlook Web Access, but I don’t have access to the inbox or...
View ArticleSignature for Shared Account
Question: I manage a shared account in which my signature block is different than my personal one. I tried to see how to create a separate signature block for that account and it didn’t work. Answer:...
View ArticleRibbon command icons disappear
Question: When I logged on to Email this morning I found that the home menu was missing. I click on Home and the menu bar reappears, but the minute I do anything else it disappears. Is there...
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